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Customs Claims

Dealing with customs claims can be a complex and time-consuming process, but with the right approach and expertise, you can minimize the impact on your business and ensure a favorable outcome.

For companies engaged in foreign exports and imports, customs procedures are of utmost importance. Our objective is to ensure swift and efficient resolution of customs cases and requests, which we handle in collaboration with customs consultants to achieve optimal outcomes.

The services provided by customs authorities include:

Resolving disputes between the customs authority and the customer through alternative dispute resolution methods.

Providing consultancy services on customs duties and tax refunds.

Providing consultancy services on customs offenses.

Providing consultancy services on the disposal and auction of goods.


Handling compensation claims and disputes regarding fines.

Inspection of the product's compliance with the bill of lading.

Verification of compliance with the applicable customs legislation in the customs zone.

Consultancy on the procedures required for completing customs clearance of the product.

Do you have a customs litigation case file against you in foreign countries?

Failures made during the opening and closing of customs declarations can result in significant fines. Therefore, it is essential to determine the extent of responsibility and identify the party responsible for such errors.

It has come to our attention that local customs companies encounter difficulties in handling customs procedures in unfamiliar countries, leading to multiple errors. As a result, the sender or receiver typically bears the cost of incorrect customs operations.

However, due to misdirection and lack of knowledge, companies may incur significant budget deficits from the additional costs incurred, which should not have fallen on the sender or receiver. Moreover, if there is a risk of confiscation or destruction of goods by customs authorities, the damage can be even more substantial.

Our team of expert customs consultants and lawyers offers efficient and realistic customs litigation consulting services to customs consultants and companies continuously engaged in foreign trade transactions, who have no affiliations with any customs office. We guarantee professional services that meet our clients' needs. We also provide services for carrier companies and other intermediary organizations.

The primary objective of law enforcement agencies is to ensure the safety and security of citizens and their possessions. To achieve this goal, these agencies devise strategies to evaluate their performance against predetermined standards and objectives.

In governmental institutions and agencies, especially in law enforcement agencies, management control is essential. It involves the adoption of procedures to monitor activities, implement mechanisms for mitigating unethical behavior, identify changes in the internal and external environment, promote accountability, adjust work protocols, uphold ethical values, ensure due process, and establish a structure that clearly outlines the responsibilities of different departments or units within the institution.


Organizations use the term "management control" to refer to the procedures employed to manage the development and execution of strategic plans.The purpose of these control measures is to ensure that operators adhere to the plan during its implementation and do not deviate from it.

The swift advancement of information technology has eliminated traditional boundaries and caused social change at an unprecedented pace.

We also see that another issue related to customs is cybercrime. With the advancing technology, states are trying to combat cybercrime committed to circumvent the mandatory rules of customs legislation.


Despite the government's numerous efforts to combat cybercrime, obstacles in its implementation persist. To address this, there is a need for alignment between laws and regulations, law enforcement, infrastructure, public awareness, and cultural collaboration. Furthermore, implementing international conventions and promoting international cooperation through the application of recognized international principles is essential to combat cybercrime effectively.

Despite the extensive adoption of information technology (IT) by public administrations in developing countries to replace outdated traditional practices with modern ones, the results are often unsatisfactory when compared to the potential of IT to bring about organizational transformation.

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