Customs Control & Legal Advisory
Welcome to our customs control and legal advisory services, where we offer expert guidance and support to help businesses navigate complex customs regulations, ensure compliance, and mitigate risks associated with international trade.
Customs procedures can be complicated, even for many customs companies. Public officials who work in customs agencies also have trouble adapting to the ever-changing details. Customs consultants often encounter issues with export operations to new countries, especially if there is no customs firm that is consistently worked with in the importing country. Importers, exporters, and financial providers can suffer losses due to differences in customs and storage expenses in each country, variations in electronic recording systems, and problems frequently encountered in customs during foreign trade transactions between less developed and developed countries.
Our consultants provide customs legislation consultancy services to ensure the smooth completion of imports for products or services by checking the necessary documents and keeping up-to-date with the latest legislative changes in the importing country.
Customs clearance procedures are important not only for the buyer and seller of the goods, but also for the financial institution providing the letter of credit. Closing the letter of credit and delivering documents proving the payment of taxes to the financial institution in a timely manner is of great financial significance. We often see that the institution providing the letter of credit can file lawsuits against the parties or collect high delay interest rates. If you are conducting foreign trade transactions with a letter of credit, any problems that may arise during customs clearance can be more costly.
If you require a letter of credit or alternative financing for your international trade transactions?
Customs procedures can be complicated, even for many customs companies. Public officials who work in customs agencies also have trouble adapting to the ever-changing details. Customs consultants often encounter issues with export operations to new countries, especially if there is no customs firm that is consistently worked with in the importing country. Importers, exporters, and financial providers can suffer losses due to differences in customs and storage expenses in each country, variations in electronic recording systems, and problems frequently encountered in customs during foreign trade transactions between less developed and developed countries.
Our consultants provide customs legislation consultancy services to ensure the smooth completion of imports for products or services by checking the necessary documents and keeping up-to-date with the latest legislative changes in the importing country.
​One of the services we provide to our clients and always recommend is the inspection of the goods subject to import during the loading process, to ensure compliance with customs documents, purchase-sale contracts, letters of credit, the country's legislation determined in the agreement between the parties, and especially the legislation of the country where the loading and export transactions will be carried out.
International trade has led to parties agreeing to apply the laws of a different country to their purchase and sale contracts. For instance, even if the goods are produced in Taipei, the parties may choose to apply Swiss law to the sales contract. Another example is when the bank issuing the letter of credit is located in a third country. Assuming the country of import is New York, this scenario presents the challenge of applying multiple and diverse laws from different countries. It is often observed that buyer and seller companies enter into an agreement without adequate legal advice and only rely on customs consultants to learn the logistics cost. However, during the contract's execution, buyers and sellers encounter various issues that lead to disputes, resulting in the termination of business relationships and the search for new buyers or sellers. This additional cost burdens both parties. Obtaining necessary and adequate consultancy services before or at the latest at the stage of loading the goods can increase the continuity of trade and reduce the likelihood of disputes between the parties.
As QANAQ, we provide consultancy services to our clients in their international purchase and sale contracts. We ensure whether the terms of the contract are being fulfilled, whether the production is being carried out in accordance with the contract and standards, whether the product loaded onto the carrier is exactly the same as the product specified in the contract, what the carrier's transport responsibilities are, and what conditions the bill of lading must contain. We also check whether the documents prepared during transport and customs clearance are correct and genuine, whether the contract is being executed in accordance with the letter of credit, and whether the goods are damaged due to problems caused by the carrier. We carry out the process on behalf of our clients in multiple countries.
Are you a party of any dispute in any foreign customs area?
Customs procedures can be complicated, even for many customs companies. Public officials who work in customs agencies also have trouble adapting to the ever-changing details. Customs consultants often encounter issues with export operations to new countries, especially if there is no customs firm that is consistently worked with in the importing country. Importers, exporters, and financial providers can suffer losses due to differences in customs and storage expenses in each country, variations in electronic recording systems, and problems frequently encountered in customs during foreign trade transactions between less developed and developed countries.
Our consultants provide customs legislation consultancy services to ensure the smooth completion of imports for products or services by checking the necessary documents and keeping up-to-date with the latest legislative changes in the importing country.
We represent our clients in case of disputes between warehouses, ports, carriers, importers or exporters in customs transactions made between free zones, and in cooperation with our legal advisors, we provide benefits to our clients in dispute resolution in multiple countries.
It has come to our attention that customs authorities frequently confiscate imported goods and issue significant fines to the transporters and recipients involved in such transactions. It is crucial to recognize the various alternative dispute resolution methods available for parties at these stages, as outlined in the customs regulations of the local country, and to oversee the process accordingly. The daily costs associated with the seizure of goods, including storage expenses and the potential for inclusion in the customs administration's list of prohibited importers, create unfavorable situations for both the buyer and the seller. Therefore, we collaborate with customs law experts to provide consulting services to clients who experience such negative circumstances. If the requirements for challenging the seizure decision are met, we initiate and oversee the objection process and determine which party bears responsibility for the actual damages incurred.
We observe that customs issues occur more frequently in countries where multiple customs regulations may apply, such as the United Kingdom, the United States, or Brazil. It is also clear that companies engaging in international trade with African countries require reliable and knowledgeable consultants in both logistics and customs matters.
Failure to comply with customs procedures in foreign countries can lead to export-related tax guarantees and exemptions not being refunded to the exporter's country. In several countries, the government provides support for export activities, offering advantages for the production and sales of exportable products, such as reduced import taxes on production inputs, value-added taxes based on exports, and other tax benefits. To benefit from these advantages and exemptions, including government incentives, exporters must complete the export process in the importing country and present the relevant documentation confirming its completion to the competent authorities in the exporting country.
Another problem related to customs declarations is the inability to reach the buyer or importer company. We have identified in many cases that import-export transactions, which started well between the seller and the buyer, were disrupted after a few transactions, and suddenly, the buyer or importer company could not be located at their address, and did not collect the goods from the customs. There are thousands of files where seizure or destruction processes are initiated because the import procedures were not completed by the buyer. This situation causes significant losses for the sender. If the sender cannot quickly find a new buyer for the goods, they will have to pay significant storage fees and container rent at the warehouses in the importing country. Additionally, they will not be able to benefit from tax refunds or guarantees related to exports in their own country. For instance, if the sender has provided a guarantee to the institution for the export process, they will also have to pay an additional tax burden if the export process is not completed within the time frame prescribed by law.
QANAQ offers consultancy services to assist our clients in obtaining conclusive decisions in foreign countries that confirm the importer company's legal address cannot be located, resulting in the inability to complete the export process. With this service, the exporting company can provide proof to the tax authorities in their own country that the importer buyer is missing and that the export process was not completed due to reasons beyond their control, thereby avoiding additional penalties.